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Inventory Accuracy Across Channels: Real-Time Sync Between ERPs and 3PLs

  • Writer: Aditya Prakash
    Aditya Prakash
  • Oct 1
  • 2 min read

Introduction


In today’s fast-paced commerce landscape, managing inventory across multiple channels is a constant balancing act. Businesses must synchronize stock across eCommerce storefronts, ERPs, warehouses, and third-party logistics (3PL) partners. Without real-time visibility, even small delays or inaccuracies can lead to costly issues like stockouts, overstocks, or fulfillment bottlenecks. 


This is where Celigo delivers transformative value - automating data synchronization between ERPs and 3PLs while enabling warehouse logic, transfer orders, and cross-location visibility. 



Use Case / Problem: 


  • Supply Chain Data Fragmentation 

    • Inventory data scattered across disconnected systems and channels.

    • Results in duplicate records, mismatched stock levels, and reconciliation delays. 


  • Stockouts and Their Effects 

    • Empty shelves and out-of-stock items erode customer trust. 

    • Direct revenue loss due to missed sales opportunities. 


  • Overstocking and Its Effects 

    • Excess inventory ties up working capital and increases storage costs.

    • Risk of markdowns or obsolescence. 


  • Tough Warehouse Management 

    • Managing multiple warehouses or 3PLs adds operational complexity.

    • Lack of real-time data leads to misallocated resources. 


  • Increased Supply Chain Costs 

    • Inefficiencies across logistics, transfers, and replenishment drive up costs.

    • Manual processes add avoidable labor expenses.


  • Lack of Uniform Omnichannel Customer Experience 

    • Inconsistent product availability and shipping promises across channels.

    • Results in lost customers and poor brand loyalty. 



Solution Approach: 


Celigo’s iPaaS (Integration Platform as a Service) helps unify ERP, eCommerce, and 3PL data flows with automation and pre-built connectors. The solution ensures: 


  • Order-to-Inventory Alignment: Orders automatically sync with ERP and 3PL in real time. 

  • Transfer Orders & Warehouse Logic: Rules-based routing ensures the right warehouse fulfills the order. 

  • Cross-Location Visibility: Unified view of stock across all warehouses and 3PLs.

  • Automated Replenishment: Alerts and flows trigger when safety stock thresholds are met. 

  • Accurate Accounting Impact: Inventory transactions sync with ERP financials instantly.



Key Benefits and Results: 


  • Improved Accuracy: Real-time updates eliminate data mismatches across channels.

  • Reduced Stockouts & Overstocking: Balanced inventory leads to optimized availability and reduced carrying costs. 

  • Streamlined Warehouse Operations: Automated transfer orders and warehouse logic reduce manual intervention. 

  • Consistent Omnichannel Experience: Uniform stock visibility across all channels improves customer satisfaction. 

  • Scalability for Growth: Automation supports expansion to new channels, warehouses, and geographies. 



Conclusion & Call-to-Action: 


Real-time inventory synchronization is no longer optional—it’s a competitive necessity. By integrating ERP and 3PL systems through Celigo, businesses gain accurate, unified inventory control, reduce operational costs, and deliver a seamless omnichannel experience. 



 
 
 

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